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First Class Fitness
How can we help?
Your gym team can help with membership, programme access and your account.
Contact the gym
Speak to your coach at the gym or use the contact details on the First Class Fitness website.
Open the gym contact pageTrouble signing in?
Use the same sign-in method you used when creating your account. If you registered with email and password, choose “Forgot password?” on the sign-in screen.
If your membership or programme is missing, ask your coach to check your account and assignment. You do not need to create a second account.
Membership and payments
Contact the gym team about membership payments, renewals, cancellations or refunds. Your coach assigns the programmes included with your membership.
Account and privacy
You can request help with your details or privacy from the gym team. Never send your password or full card details.